Live audio streaming • Tutorials & guides

Live Audio Streaming Support

Find step-by-step tutorials for every major audio streaming encoder and software. From configuring Mixxx and VirtualDJ to setting up SHOUTcast DSP and hardware encoders, our guides walk you through every step to get your station live.

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Live audio streaming tutorials

Step-by-step guides for the most popular audio streaming software and encoders. Whether you're setting up Mixxx, SHOUTcast DSP, BUTT, VirtualDJ, or a hardware encoder like Barix, find everything you need to get your stream live.

How to stream with Mixxx software

Looking for help installing and configuring your Mixxx software? Get access to a step-by-step tutorial so you can get started.

How to stream with SamCast

Learn how to set up your SamCast account with your provided credentials.

How to stream on Facebook using Wowza Streaming Engine

Read this tutorial to learn how to use your Wowza Streaming Engine account to stream on Facebook. See all the steps and get started!

How to stream with BUTT encoder

Streaming with your BUTT encoder has never been so easy. Access the provided tutorial, and you’re all set!

How to with CasteX

This tutorial shows you how to set up your CasterX encoder in just six simple steps!

How to stream with VirtualDJ PRO

Got access to the VirtualDJ PRO software and need help setting up? This tutorial will guide you through all the steps.

SHOUTcast DSP

Having trouble setting up your SHOUTcast account? This step-by-step tutorial will take you by the hand through the whole process.

How to stream with Barix InStreamer

Learn how to configure your Barix InStreamer encoder with this simple tutorial. We will guide you all of the way.

Get your stream listed in Shoutcast.com Tutorial

A Primcast station shows up on shoutcast.com only after you request a listing. See how support moves your station to SHOUTcast DNAS 2.6.1, why your stream has to be on the air while they set the listing up, and how to find your station once it is public.

Radio control panel manual

How to run your Auto DJ station in the Primcast panel: upload music, build playlists, plan the week and save it on air.

Where your encoder settings are

Log in to your Primcast dashboard, go to Radio, pick your station and open the Go live tab. The Encoder settings block has every value with a copy button; press Show to see the password.

SettingStraight to your station, every planClosest server, Platinum
Serveryour station's server, for example ny1.radio.primcast.comingest.radio.primcast.com
Portyour station's port14000 (SHOUTcast v1 encoders move to 14001 on their own)
Mount, Icecast/stream/station number/stream
Username, Icecastsourcesource
Passwordyour source passwordthe same password; for SHOUTcast v1 type station number:password
SHOUTcast 2use Legacy (v1) modeStream ID = your station number
DJ loginstheir own settingstheir own Nearest server block

Broadcasting to listeners on more than one continent?

On Platinum, your encoder sends to whichever of our five cities is closest, which relays the show to your station's own server. Listeners are matched to their closest city as well, so your station comes on sooner and buffers less in Europe, the Americas, the Middle East, North Africa, West Asia and beyond. Your dashboard fills your station number into these values for you. How our radio CDN works

Choose Platinum Upgrade your station

Keep your encoder at or under your plan's bitrate: Free 32 kbps, Premium 128 kbps, Platinum 320 kbps. Starting 20 October 2026, a Free station's encoder that goes over 32 kbps gets disconnected, and the Encoder settings block shows the reason.

FAQ

Common questions about setting up streaming software, connecting to SHOUTcast and Icecast servers, and troubleshooting live audio broadcasts.

What streaming software can I use to broadcast live audio?

You can stream live audio using a wide range of software encoders including Mixxx, VirtualDJ PRO, Simplecast, Edcast, BUTT (Broadcast Using This Tool), SHOUTcast DSP, and CasterX. For hardware-based broadcasting, encoders like the Barix InStreamer and SamCast are also supported. Each has a dedicated step-by-step tutorial available on this page.

How do I connect my streaming software to a SHOUTcast or Icecast server?

In your encoder, enter the server, port, mount (/stream on Icecast, with the username source) and source password from your Primcast dashboard: Radio, your station, Go live › Encoder settings. On Platinum, the Nearest server values connect your encoder through our closest server instead. Most software labels these fields as Host, Port, Password, and Mount. Our tutorials for each encoder walk you through exactly where to find and enter these values.

Why does my stream keep disconnecting or dropping?

Disconnections are most often caused by an unstable internet connection, incorrect bitrate settings, or a firewall blocking the streaming port. Check that your upload speed comfortably exceeds your stream bitrate, verify the port is open on your network, and copy your encoder settings again from Go live › Encoder settings.

Can I stream using a hardware encoder instead of software?

Yes. Hardware encoders like the Barix InStreamer connect directly to your audio source and stream to your server without needing a computer running encoding software. This is ideal for 24/7 unmanned broadcasts. See the Barix InStreamer tutorial on this page for full configuration steps.

How do I get my station listed in the SHOUTcast directory?

By asking support while your stream is live. New stations run on Icecast, which shoutcast.com does not list, so support first switches yours to SHOUTcast DNAS 2.6.1 on the same plan, at the same price. Keep your encoder connected, and support will create a free authhash for the station from the server's admin page and turn the server's directory setting from private to public. The public checkbox in your encoder does nothing by itself, because our server configuration overrides it. The directory listing tutorial above walks through each step.