About Primcast · the company, since 2004
Primcast LLC is a private hosting company registered in New York in 2004, run from Long Island City, with a European entity, Primcast Europe SRL, in Bucharest. It rents whole physical servers by the month from five rooms in the United States and Europe, on hardware it owns, in rack space it leases in other people’s buildings, and answers its own support desk at every hour. Streaming is a product line that runs on those servers; the servers are the business.
01
The name
The company started in 2004 as a streaming host, so people assume the name is about broadcasting. It is about foundry work: enterprise hardware poured into the shape a workload needs and handed over entire, every core, all the memory, all the disks, root access and a remote console, with nobody else on the machine. A machine already racked is live about thirty minutes after an order is approved; one that does not exist yet is built to the shape you name.
Radio, video, video on demand and CDN are a product line that runs on those machines, and they have since 2004. The servers are the business.
02
The record
Every line below has a document behind it: a registration, a database row, a public file. The rooms opened one at a time over those years and get their own pages, not a guessed date here.
03
Two companies, one name
Every customer deals with Primcast LLC in New York and is invoiced in US dollars, with one exception: a server rented in Bucharest is invoiced by Primcast Europe SRL, an EU supplier with a VAT number, in euros. Both are private companies; neither is listed, and neither has a publicly traded parent.
| Primcast LLC | Primcast Europe SRL | |
|---|---|---|
| Registered | New York, 2004 | Bucharest, 2016 · J40/11011/2016 |
| Tax | New York law; courts of Queens County | VAT RO36436303 |
| Office | Long Island City, Queens, New York | Bulevardul Dimitrie Pompeiu 8, Bucharest, in the building that houses the Bucharest room |
| Invoices | US dollars; the name on the invoice is Primcast LLC | Euros, for servers rented in Bucharest |
| Documents | Terms · Privacy · Refunds | Terms · Privacy · Refunds |
Street addresses, every phone number and every mailbox are on the contact page, which owns them. Vendor-onboarding paperwork, certificates and security questionnaires go to the right desk the same day; ask through any channel.
04
The floor
Every server we rent is ours: bought, racked, cabled and maintained by Primcast, run at full load before it is sold, with its own management controller so the tenant can reach the console without asking us. Most of the fleet is HPE, in blade enclosures and cartridge chassis; the rest is Dell and Supermicro rack systems, and NVIDIA cards for the GPU lines. The racks and the buildings are not ours, and we say so: four of the five rooms are colocation space leased from Digital Realty and Iron Mountain, and only Bucharest is a room Primcast designed and built. Their certifications are theirs and are listed on each room’s page.
What we do not do is as fixed as what we do. We do not sell DDoS protection on any line. We do not put two tenants on one machine. And we do not print a server specification or a price on this page, because a company page should read the same on a full day and an empty one. The buildings, carriers and certifications.
05
The desk
Chat is answered around the clock: an assistant that can genuinely read your account and your server answers first, usually inside a minute, and a person takes over the moment you ask for one, at any hour. The median first reply measured in August 2026 was 37 seconds. The support line is answered 24/7 and is included with every server; it is the number the service agreement names.
+1-646-213-0346support · 24/7
Before an order, thirty minutes with a salesperson and a systems engineer on the same call, so nobody has to fetch anybody. Purchase orders, vendor onboarding, security questionnaires and NDAs go to the right desk the same day. Book the half hour. Every other number and mailbox is on the contact page; the channels, the hardware-replacement promise and the credit ladder are on the support page, which owns them.
06
What we sign
Not one price on this page, on purpose. The pricing page answers every money question with live figures, and the catalogue pages pair each machine with its own.
07
The public record
A company page is the company talking. These seven are other people talking, and they are the same seven our structured data names, so nothing here contradicts the markup.
08
In short
For the person skimming, and for the assistant answering on our behalf.
Building something that needs to read this? llms.txt describes the site for assistants and POST /mcp speaks MCP.
09
Questions
Yes. Primcast LLC has been registered in New York since 2004 and Primcast Europe SRL in Bucharest since 2016; the Better Business Bureau rates it A+ and Trustpilot scores it 4.2 over 21 reviews. Both entities, both offices and the two phone numbers are on this page and on the contact page. It is not the multicast research protocol that shares the name.
The company is headquartered in Long Island City, in the borough of Queens, New York, and has a second office in Bucharest, Romania. Its servers are in five rooms: New York, Miami and San Francisco in the United States, Amsterdam and Bucharest in Europe.
Primcast LLC is a privately held company; it is not listed on any exchange and has no publicly traded parent. Primcast Europe SRL is its European entity. The registered details of both are on this page and on the legal pages; the company does not publish its shareholders.
The servers, yes: every machine is Primcast's own, racked and maintained by Primcast, with its own management controller. The racks and the buildings are not: four of the five rooms are colocation space leased from data-center operators, Digital Realty in the United States and Iron Mountain in Amsterdam, and Bucharest is the exception, a room Primcast designed and built itself. The certifications on the room pages belong to the buildings.
Since 2004: the domain was registered on 2 March 2004 and the company's start date on file with the Better Business Bureau is the same day. The oldest customer record still on the books dates from 2005, radio hosting from 2009, and the European entity from 2016.
Yes on both. Chat is answered at every hour, an assistant first and a person on request; the support phone line is answered around the clock and is included with every plan. Before an order you can book a half hour with a salesperson and an engineer together.
Primcast LLC, Long Island City, New York, invoices in US dollars. Primcast Europe SRL, Bucharest, trade register J40/11011/2016, VAT RO36436303, invoices servers rented in Bucharest in euros. Street addresses are on the contact page; certificates and vendor paperwork are handled the same day on request.
It does not sell DDoS protection on any line, does not sell a share of a machine to two tenants, and does not put a price on this page: what things cost is answered on the pricing page and on each catalogue page beside the machine it belongs to.
10
Different question, different page
/contactTalk to a personEvery number, mailbox and street address, by department./pricingWhat things costEvery figure, live, on one page./dedicatedThe machinesThe whole catalogue, each line with its own price./datacentersThe five roomsBuildings, carriers, certifications and what is racked where./supportWhat happens when you ask for helpChannels, response numbers, the credit ladder, the guides./scheduleBook a callThirty minutes with sales and an engineer, before you order./migrateMoving a live server inThe only page that answers how the move happens./compareHow we compareSide by side with Contabo, Hetzner, Leaseweb, OVH and Vultr./streamingRadio, video, VOD and CDNThe product line that runs on the machines./partnersPartner programmeFor data-center operators and resellers.