Included with all servers
Server monitoring
Peace of mind is included. A custom-made AI provides real-time server monitoring around the clock.
Automatic OS reloads
Want a different operating system? No problem, we have you covered. Our AI will install your OS of choice, usually within 30 minutes or less.
Hardware replacement guarantees
Hardware diagnostics and replacement is included.
24/7/365 support
Get instant access to a team of server experts via phone, live chat, or e-mail, ready to troubleshoot and keep your server on point, 24/7.
Server management plans
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*The installation and customization of custom code or certain applications may not be supported. We will consider and attempt to meet all of your requirements, however, we reserve the right to exclude the following from our managed services:
Included with your server
Network
A global network that guarantees low latency.
1 IP Address – Up to 256 IP Addresses can be provided at $6/per IP Address
Up to 20 Gbps Guaranteed Burst
New York, Miami, San Francisco, Amsterdam or Bucharest Data Center
Hardware
Enterprise dedicated servers are delivered with:
HPE Enterprise Grade Hardware
Hardware RAID included with all configurations
Software
Choose from a wide range of operating systems available when configuring the server:
CentOS7
Ubuntu
Windows
CoreOS
Administration
You have complete control over your server specifications, upgrade or downgrade anytime.
Control Panel
Root Access to Server
Access via HPE iLO
Support And SLA
A team of server experts is available around the clock, ready to assist you.
24/7 Live Support Via Phone or Live Chat
Service Level Agreement
Why Primcast?
You need reliable server management and monitoring services that let you focus on growing your business. Pair your dedicated server with superior, 24/7 support, backed by a team of engineers, ready to help around the clock.