Server management
On the left is the control panel our customers actually use, running against a sample server. On the right is what happens in the room while you use it. Nothing here reaches a real machine — but every button is the real one.
Nothing to report. That is the normal state, and it is most of what managed hosting looks like. Press something on the left and this fills in.
Demonstration. Sample data on a sample server — no real machine is reachable from this page.
Included with all servers
Server monitoring
Peace of mind is included. A custom-made AI provides real-time server monitoring around the clock.
Automatic OS reloads
Want a different operating system? No problem, we have you covered. Our AI will install your OS of choice, usually within 30 minutes or less.
Hardware replacement guarantees
Hardware diagnostics and replacement is included.
24/7/365 support
Get instant access to a team of server experts via phone, live chat, or e-mail, ready to troubleshoot and keep your server on point, 24/7. It is included on every plan; how long each channel takes, and what you are owed when a replacement window is missed, is on the support page.
Underneath
Every dedicated server ships with its own management controller — iLO on HPE, iDRAC on Dell, a BMC elsewhere. Current ones speak Redfish, older ones speak IPMI, and either way the controller runs whether the operating system does or not. That is what the panel above is driving, and you are not locked out of it.
Power, reinstall and console, with each controller's quirks already handled. What you pressed above.
Add your own account on the controller, from the panel. Access to your hardware stops being something we hand you.
Publish the controller on a port you can reach and drive it the way you drive any other BMC, with whatever you already use.
The second and third are the Add credential and Create proxy mapping controls on the panel above — scroll back up and you can see them on the networking card.
What the controller gives you, once you are on it
Which of these answer depends on the controller in the machine — an older iLO does less than a current one. The panel checks before it offers you a button, which is why the console option is not on every server.
Where support stops
The installation and customization of custom code or certain applications may not be supported. We will consider and attempt to meet all of your requirements, however, we reserve the right to exclude the following from our managed services. Everything outside this list is ordinary support, included on every plan:
Included with your server
Network
A global network that guarantees low latency.
1 IPv4 and 1 IPv6 address included – extra IPv4 from $6 a month, on most lines
Unmetered port – speeds up to 100 Gbps available
New York, Miami, San Francisco, Amsterdam or Bucharest Data Center
Hardware
Enterprise dedicated servers are delivered with:
Enterprise HPE hardware, with Dell and Supermicro on some lines
Hardware RAID included with all configurations
Software
Choose from 33 operating systems when configuring the server:
Ubuntu 14.04 through 26.04, Debian and AlmaLinux
Windows Server 2008 R2 through 2025 – Windows is a paid licence
Proxmox VE 9
VMware vSphere Hypervisor 7 and 8
Administration
You have complete control over your server specifications, upgrade or downgrade anytime.
Control Panel
Root Access to Server
HPE iLO or Dell iDRAC console access
Support And SLA
A team of server experts is available around the clock, ready to assist you.
24/7 Live Support Via Phone or Live Chat
Service Level Agreement
Why Primcast?
You need reliable server management and monitoring services that let you focus on growing your business. Pair your dedicated server with superior, 24/7 support, backed by a team of engineers, ready to help around the clock.
