Is free radio hosting really free, or does it run out?
It is free and it does not expire. You pay one setup fee of $5 when the station is built, and after that a free station costs nothing for as long as you broadcast.
Can music play on my station while I am offline?
Not on the free plan. Auto DJ plays from music stored on our servers, and the free plan has no storage, so there is nowhere to keep a library. Premium includes Auto DJ with 20 GB for your music and Platinum with 100 GB.
How many people can listen to my radio station at once?
Up to 1,000 on the free plan, 2,500 on Premium and 5,000 on Platinum. These are real ceilings. If you expect more, tell us and we will quote the station properly instead of letting you hit the limit live. Premium and Platinum also include a monthly allowance of 500,000 and 1.5 million listener hours.
What is a listener hour, and what happens if I use them all?
One person listening for one hour. Premium's allowance is about 690 people tuned in around the clock for a whole month, and Platinum's about 2,080. We email you at 80% and again at 100%. At 100%, people already listening keep listening, and new listeners can tune in again on the 1st of the next month, or straight away if you move from Premium to Platinum. Nothing is ever added to your bill. The free plan has no listener-hour allowance, only its ceiling at once.
Does my station run on Icecast or SHOUTcast?
Stations are delivered on Icecast, one server per station. Your encoder can still speak SHOUTcast: BUTT, RadioBOSS, SAM Broadcaster, Mixxx and the SHOUTcast DSP connect with the server, port and password from your panel, on every plan including Free, and listeners hear the same https:// stream either way. New stations run Icecast; flip to a real SHOUTcast DNAS 2.6 server from the Primcast panel whenever you like, on any plan including Free, and keep its admin pages, a SHOUTcast Directory listing and every panel tool.
What do I need to start an internet radio station?
Something to broadcast, a hosting plan and a way to send your sound: a computer with an encoder, a hardware encoder, or on the paid plans just your browser. The free plan covers the hosting, and free software such as Mixxx covers the encoder. If you want the station to keep playing when you are not live, you also need Auto DJ, which comes with Premium and Platinum.
Do I need my own website?
No. Every station gets its own page with a working player and your show line-up, and once we approve it, a listing in Primcast Tune In. The same player embeds into a site you already have, and the link is https:// either way.
Can my station have its own app?
Yes, on Premium and Platinum, at no extra cost. Your station gets its own iPhone and Android app, with CarPlay and Android Auto, published under your own store accounts. See how the station app works.
Who pays the music royalties for my station?
You do, and the licences are yours to arrange. Hosting a stream is not a licence to play recordings, and what you owe depends on where you broadcast from and what you play. What we give you is the paperwork: the airplay log, royalty reports, a place for your licences and country limits that follow them. Our royalty fees page explains the main schedules.
Where will my radio station be hosted?
On Primcast hardware in New York or in Bucharest. With Platinum, our radio CDN connects your listeners and your encoder to the closest of five cities across Europe and the US: New York, Bucharest, Amsterdam, Miami and San Francisco. How it works.
My listeners are in several countries. Which plan fits?
Platinum, because its radio CDN gives each region a server close by. North America hears you from New York and Latin America and the Caribbean from Miami; Western Europe and North Africa tune in through Amsterdam; Eastern Europe, the Middle East, West Asia and South Asia through Bucharest; Asia-Pacific through San Francisco. Your encoder sends to its closest city as well, and should one server go quiet, the next closest city picks up its listeners. How it works.
Can I upgrade later without losing my station?
Yes. Your panel, your station page and your listeners' link all stay the same. What changes is the bitrate, the listener ceiling, the storage and the tools you can use. Nobody has to re-tune anything.