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AI receptionist · from our partner PrimCall

The AI receptionist that picks up when you can't

Sofia answers your business line in seconds, handles the routine calls from start to finish, and sends you a clear summary of every one. You don't have to take our word for it: type your business name into the demo and talk to her before you sign up for anything.

Answers nights and weekends English + Spanish Keep your number Hands off to your team

Rather hear her from your phone? Dial PrimCall's live demo line, 877-761-7469.

What an AI receptionist takes off your plate

The calls that interrupt the work you're actually paid for, handled end to end.

Every call answered

Sofia picks up in seconds, after hours, on weekends and in the rush when everyone's busy.

Real requests, not just messages

Appointments, reservations, quote requests, cancellations and detailed messages.

A summary the moment it ends

Who called, why they called and the recommended next step, sent straight to you.

Your callers' language

Natural conversations in English and Spanish, and in other supported languages.

Hooks into your tools

APIs and webhooks for calendars, CRMs, POS and reservation systems. PrimCall confirms each integration before promising it.

A person when it matters

Your transfer rules send urgent or sensitive calls to the right member of your team.

One call, from ring to follow-up

An illustration of what Sofia captures and hands over. The demo at the top of the page uses your real business details.

  1. Answer

    "Thanks for calling Northside Plumbing, this is Sofia. How can I help?"

  2. Understand

    "Our water heater is leaking. Can someone come out tomorrow morning?"

  3. Deliver
    Request
    Leaking water heater, tomorrow morning
    Caller
    Name and callback number captured
    Next step
    Confirm the visit window

Call summaries where you'll see them

Every call ends with the caller's details, the reason they called and the next step, delivered by the channel you choose.

  • SMS
  • Email
  • WhatsApp*
  • Telegram*

* Availability varies. PrimCall confirms the setup with you before promising it.

Connected to how you already work

  • Calendars and scheduling
  • CRM and lead routing
  • POS and reservations
  • Custom APIs and webhooks

PrimCall passes structured call data through APIs and webhooks. Availability and setup vary by provider, and PrimCall confirms the workflow before promising any automation.

Try the AI receptionist first. Decide after the call.

  1. Find your business

    Search by name, or give PrimCall your website. It gathers the public details Sofia needs.

  2. Talk to Sofia

    Call her from the browser and ask the questions your customers ask. No account and no card.

  3. Refine, then go live

    Claim the demo on PrimCall, edit what Sofia knows, choose your alerts, and forward your calls when you're ready.

Why this is on primcast.com

PrimCall runs on Primcast servers

PrimCall answers its customers' calls from dedicated Primcast servers in our Miami data center. We've partnered with PrimCall to help put Sofia in front of the independent businesses that lose customers to voicemail.

To be clear about who does what: PrimCall sells, bills and supports the receptionist, and your account lives on primcall.co. Primcast doesn't resell it or bill for it.

Building voice AI of your own?

PrimCall runs its receptionist on a whole dedicated machine rather than a shared slice. The same kind of server is on our instant shelf.

Browse instant servers

AI receptionist FAQ

Straight answers about Sofia, PrimCall and how the two of us fit together.

What is an AI receptionist?

An AI receptionist is a voice agent that answers your business phone the way a front-desk person would. It greets the caller, answers routine questions from what it knows about your business, books or records what they need, and sends you a summary. PrimCall's AI receptionist is called Sofia.

Can I hear Sofia before I create an account?

Yes. Search for your business in the demo at the top of this page and PrimCall builds a private Sofia from your public business information; you talk to her in the browser with no account and no card. You can also call PrimCall's demo line on 877-761-7469.

Will I have to give up my business number?

Usually not. Most businesses forward unanswered or after-hours calls to their PrimCall number, and PrimCall helps you pick the cleanest setup for your current carrier.

Which languages does Sofia speak?

English and Spanish, along with other supported languages, so callers can talk to her naturally in their own.

What happens when a caller needs a person?

You set the transfer rules. Urgent or sensitive calls are passed to the right member of your team.

What does PrimCall cost?

$300 a month with 300 minutes included, unless a valid promotion applies. The first month is free, there is no setup fee, and PrimCall shows you the terms before you enter a card.

Who do I sign up and pay with?

PrimCall. Signing up, billing and support for Sofia all happen on primcall.co. Primcast doesn't resell PrimCall or bill for it.

How is Primcast involved?

PrimCall runs on Primcast dedicated servers in our Miami data center, and we've partnered with PrimCall to help promote its AI receptionist to the businesses we work with.