01What is the cheapest bare metal server you rent?
The entry cartridge, from $9.00 a month: a small whole machine with its own port and its own power control, made for one job. The cheapest full-size server with one processor starts at $36.96 a month, and with two processors at $59.46.
02Are these old servers?
Some are a few generations old, and we would rather say so up front. We buy business hardware when its lease ends and pass the saving on in the price. It isn't worn out: every configuration has error-correcting memory, the full-size servers have hardware RAID and a remote console, and they all run on the same network, with the same support, as our newest machines.
03How does bare metal server pricing work here?
Each server has one monthly price for the machine as listed, with its port and one IPv4 address included. More memory, more addresses, a faster port or a Windows licence are added at the order step, and a changed configuration adds a one-time $29 setup fee. There is no contract, and the price stays the same when you renew. Every fee is on our pricing page.
04How quickly will my server be ready?
A ready server is usually live about 30 minutes after payment is approved, and your login details arrive by email. A server we build to your specification gets its own lead time on the custom build page.
05What happens if a part fails?
We keep spare parts for every server model we rent and replace them ourselves. Each machine passes our hardware scan before it reaches the list, and ECC memory, plus RAID on the full-size servers, helps keep a memory error or one failed disk from turning into an outage.
06Is DDoS protection included?
No. We don't sell DDoS protection on any server. If your service tends to draw attacks, put a scrubbing service or a delivery network in front of it. Because the port is unmetered, the clean traffic that reaches you never adds to your bill.
07Can I run torrents on it?
No. Torrents are against our terms of service on every server, and we would rather tell you here than suspend a server later.
08Should I get a VPS instead?
If your job needs less than a whole machine, yes, and we sell one: the Cloud VPS. Once your budget reaches the price of a whole server, bare metal is the better buy. Nobody shares your cores, your disks or your port, so the speed you measure on the first day is the speed you keep.
09Can you match the server I already run?
Often, yes. Send us the processor model from your current server and we will check it against what we have. Being able to answer that is a big part of why we keep older generations. The Intel processors we rent are listed by part number, each with its price, on Intel dedicated servers. The AMD processors we rent are on AMD dedicated servers, with what a core of each costs.
10Can I move to a bigger server later?
Yes. Keep a server for as long as the job needs it. When you outgrow it, pick a bigger one, we set it up, and you switch over when it suits you. No contract holds you while you decide.