01The whole machine
Nothing shared with anyone
No other operator's channels run on your processor or your disks. You get root access, and Cue is installed for you when the server is handed over, with its sign-in details in the ready email.
IPTV service delivery
Xtream Codes closed in 2019 and no official successor ever shipped. What outlived it is the shape of its API, the one every IPTV player app, smart-TV app, Enigma2 receiver and MAG box still speaks. Cue, the streaming engine Primcast builds, answers that same shape on your own dedicated server: lines, bouquets, playlists, catch-up and the guide, so your subscribers keep the apps they have.
Cue is the best streaming engine for IPTV service delivery because it is the delivery engine and the panel in one program: the video comes in once and goes out to every device in the format it plays, with nothing bolted on.
01 What you get
An IPTV operator needs four things to work on a busy night: a machine nobody shares, a port nobody meters, an engine that speaks to every device, and a person who answers. Here is how each one works with Cue on a Primcast server.
01The whole machine
No other operator's channels run on your processor or your disks. You get root access, and Cue is installed for you when the server is handed over, with its sign-in details in the ready email.
02The engine
Create lines with a user name and password, an expiry and a device limit. Group channels, movies and series into bouquets. Cue then answers player_api.php, M3U playlists, XMLTV, the /live/, /movie/ and /series/ addresses, catch-up, Enigma2 bouquets and the MAG portal API, exactly as the apps expect.
03The port
You pay for the port speed, never for the gigabytes your viewers pull, so a big match night does not turn into a bigger bill. Ports go up to 100 Gbps, and nobody else's traffic shares yours at the switch.
04The help
Chat is answered in seconds by an assistant that can check your account and your server. Ask for a person and a colleague takes over. Phone and tickets are open at any hour too, and Cue is our own software, so the people answering are the people who build it.
02 Getting started
Three steps, and only the first one is yours.
Choose a server from the list below. Each one carries Cue Media Server as its streaming software, and you can change the port, memory or disks before you pay.
Your machine is built to order in 4 to 24 hours once payment is approved. Cue is installed at hand-over and a ready email brings the address of its interface and your first sign-in. Check your spam folder if it seems late.
Point your encoders or your feeds at Cue, add the channels to the catalogue in one click, build your bouquets and create your lines. Each line gets its playlist, its guide address and its Xtream login to hand to the subscriber.
03 Sizing
Multiply your viewers by the bitrate and keep the total under 80% of the port. On a 1 Gbps port that is about 133 people watching at 1080p.
| Port | 720p at 4 Mbps | 1080p at 6 Mbps | 4K at 16 Mbps |
|---|---|---|---|
| 1 Gbps | 200 | 133 | 50 |
| 10 Gbps | 2,000 | 1,333 | 500 |
| 20 Gbps | 4,000 | 2,666 | 1,000 |
Passing a channel through as it arrives costs the processor very little, and that is what Cue does by default. Turning on an adaptive ladder re-encodes the channel into several qualities, which Cue runs on the server's GPU when it has one and on the processor otherwise. If you plan to transcode many channels, let a GPU server do the encoding and keep the delivery machine for delivery. GPU choices and channel counts are on our live video transcoding page.
Cue servers pull from one another, so a second machine can carry the same channels as the first and your playlist can name either. Growing means adding a server, not moving off the one you have. Your bitrate is your choice: the figures above are common settings, not limits.
04 The ground rules
We host the server and make the engine. What runs through it has to be yours to send.
Our service level agreement prints no uptime percentage. It credits you one day for every cumulative hour of network unavailability once an outage passes 15 consecutive minutes, up to one month. Read the service level agreement (PDF).
05 Servers
Every machine below carries Cue Media Server. Prices, ports and data centers come live from our catalogue. Open one to change the port, memory or disks, then pay month to month with no contract. Already have a server? Get the Cue licence on its own and run our one-line installer.
Bandwidth Pricing
See how we compare to our competition
*Competitor figures are what each provider's own published price list charges for that much outbound traffic to the internet in a month, with its free allowance deducted: AWS (US East), Google Cloud (Premium Tier, from Iowa) and Azure (North America), read on 29 September 2026. None of the three sells an unmetered port.
Our figures come from the order catalogue. Every server ships with an unmetered port, so traffic itself is never billed; a 1 Gbps port is included on most lines and sold as an upgrade on the rest, and the chart shows the upgrade price.
Included with your server
Network
Your port is not shared with any other customer at the access switch.
1 IPv4 address included; a free IPv6, and extra IPv4 from $6 a month, on most lines
Unmetered port, up to 100 Gbps on some lines
New York, Miami, San Francisco, Amsterdam or Bucharest Data Center
Hardware
Enterprise dedicated servers are delivered with:
Enterprise HPE hardware, with Dell and Supermicro on some lines
Hardware RAID on the blade and rack lines, software RAID on the m510/m710x/m750 cartridges
Software
Choose from up to 33 operating systems when configuring the server:
Ubuntu 14.04 through 26.04, with AlmaLinux and Debian on most lines
Windows Server 2008 R2 through 2025 on most lines, as a paid license
Proxmox VE 9
VMware vSphere Hypervisor 7 and 8 on the blade, rack, m710x and m750 lines
Administration
You have complete control over your server specifications, upgrade or downgrade anytime.
Control Panel
Root Access to Server
Out-of-band iLO, iDRAC or BMC console on the blade, rack and m510/m710x lines
Support And SLA
A team of server experts is available around the clock, ready to assist you.
24/7 Live Support Via Phone or Live Chat
Service Level Agreement
06 Questions
No. The Xtream Codes panel closed in 2019 and nothing official took over. Its API shape did survive, because every IPTV app and set-top box was written against it, and that is what Cue answers. You do not install an Xtream panel on a Primcast server any more: Cue is the engine and the panel in one, maintained by us, with signed updates.
Subscriber lines with user name and password, expiry, device limit, trial flag and allowed addresses; bouquets of channels, movies and series; the player API with every action the apps call; M3U and M3U Plus playlists; the XMLTV guide from the sources you name; live channels over MPEG-TS and HLS; movies and series with seeking; catch-up TV from the engine's recordings; Enigma2 bouquet scripts; the MAG portal API; resellers with credits; who is watching, disconnect, activity log; backup and restore of the whole catalogue.
No. We rent you the server and make the engine. Channels, playlists and subscriber lines are yours to create in Cue, from content you own or are licensed to distribute. The channel list that used to be downloadable from this site is gone for the same reason.
Anything that takes an Xtream login or an M3U playlist: IPTV Smarters, TiviMate, XCIPTV, GSE, Perfect Player, the smart-TV apps, Enigma2 receivers through the bouquet script, and MAG boxes signed in by their MAC through the portal API. Web pages and browsers play the same channels over HLS, DASH or WebRTC from the engine's own addresses.
Keep viewers times bitrate under 80% of the port. On 1 Gbps that is about 133 viewers at 1080p and 6 Mbps, or 200 at 720p. A 10 Gbps port carries ten times as many. If you transcode, the processor or GPU usually runs out before the port does, so size the two separately.
The machine is built to order in 4 to 24 hours once your payment is approved. Cue is installed at hand-over, and the ready email carries the address of its interface and your first sign-in.
Yes. The Cue licence is sold on its own for a server you already have, with a one-line installer for Ubuntu, Debian, AlmaLinux and Rocky on x86-64. It keys itself to the machine. Moving from Wowza or Flussonic keeps your stream names and passwords, so encoders and viewers do not notice. The Cue page has the whole engine story.
Yes, when you own the channels or hold the rights to distribute them. Retransmitting channels without those rights, or reselling such streams, is not allowed, and Primcast is not a DMCA-ignored host. If you are licensed, tell us what you hold before you order and get our answer in writing.
Not to start. Channels passed through as they arrive, or a handful transcoded, run on the processor. Once you re-encode many channels into several qualities, a GPU server takes that work off the delivery machine. Our transcoding page covers the GPUs and how many channels each one handles.
Month to month, with no contract. The checkout takes cards, Apple Pay, Google Pay, PayPal, bank transfer, crypto and checks. Paying 3, 6 or 12 months ahead takes 5, 10 or 15% off the machine, while software such as Cue costs the same every month. A machine built to order cannot be refunded, so ask us anything you need to know before you order.
Pick a machine, choose the port, and Cue is on it when it is handed over, lines and bouquets included. Questions first? Chat answers in seconds, and a colleague is one message away.