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Epiphan Encoder • Streaming configuration tutorial

Epiphan Encoder Streaming Configuration Tutorial

Follow this step-by-step guide to configure your Epiphan hardware encoder for live video streaming to your Primcast RTMP server. Get your broadcast live in just a few minutes.

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Step-by-step guide

Follow each step carefully to configure your Epiphan encoder and start live streaming to your Primcast video server.

1

Configure the Publish Stream settings

Log in as admin to your Epiphan web interface. Go to the Publish Stream section and click Publish. Select RTMP push from the drop-down menu.

Enter your Primcast stream address, port, and mountpoint — the path follows the format application/streamname (for example: live/livestream). Make sure to also enter your Primcast username and password for stream authentication.

Epiphan Encoder - Publish Stream RTMP configuration Expand
2

Verify the connection

After saving the Publish Stream settings, open the Connections tab in your Epiphan encoder console. The active stream will appear as rtmp.publish, confirming that your encoder is successfully connected and streaming to your Primcast server.

Epiphan Encoder - Connections tab showing rtmp.publish Expand

FAQ

Common questions about setting up and streaming with the Epiphan encoder and Primcast.

What stream protocol does the Epiphan encoder use with Primcast?

The Epiphan encoder uses RTMP push to send your live stream to the Primcast server. Select RTMP push from the Publish Stream drop-down and enter your server address, port, and mountpoint.

What format should the mountpoint path follow?

The mountpoint path follows the format application/streamname. For example, live/livestream. Your exact application name and stream name are provided in your Primcast account dashboard.

Where do I find my Primcast RTMP credentials?

Your RTMP server address, port, stream name, username, and password are available in your Primcast account dashboard. Log in at primcast.com and navigate to your video service details.

How do I confirm the stream is live?

Open the Connections tab in the Epiphan encoder console. If the connection is active, the stream will be listed as rtmp.publish. You can also verify the stream is live from your Primcast dashboard.

What should I do if the stream fails to connect?

Double-check that your RTMP address, port, mountpoint, username, and password are all entered correctly. Make sure your Primcast video service is active and that the Epiphan encoder has a stable internet connection. Contact our support team via live chat if the issue persists.

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